Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
OIT Help Center
  1. OIT Help Center
  2. OIT Virtual Server Team

OIT Virtual Server Team

Welcome! You can submit a request to provision a virtual server right here.

OIT virtual server request
Request a new virtual machine

Form based request for a new full virtual machine instance in one of Brown's datacenters

We couldn’t load this request

Log in with a valid account to access, or select a different request.
Powered by Jira Service Management
{"xsrfToken":"1acb777b23af3e4388b3c8a15dd66967dd17077e_lout","branding":{"id":"12","key":"vro","name":"OIT Virtual Server Team","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#a10207","headerLinkHoverBGColor":"#a10207","headerBadgeColor":"#a10207"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8f28c4ae-0eec-4b75-9e65-09f427b8a235/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhmMjhjNGFlLTBlZWMtNGI3NS05ZTY1LTA5ZjQyN2I4YTIzNSI6WyJyZWFkIl19LCJleHAiOjE3Nzc1NTIzNTIsIm5iZiI6MTc3NzU1MTc1Mn0.pFIP44s_Aa4SDy3KshtFFiPXbNX-PsN4vhq_a3WTmAY&client=605c797e-e40e-43af-a5e4-6d05245f24c0&mode=fit","logoId":"8f28c4ae-0eec-4b75-9e65-09f427b8a235","isLogoAvailable":true,"helpCenterTitle":"OIT Help Center","sharedPortalName":"OIT Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"OIT Help Center","sharedPortalName":"OIT Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ed1c24","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/646abeef-3c4f-4732-93a3-e4ebd6494a89/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY0NmFiZWVmLTNjNGYtNDczMi05M2EzLWU0ZWJkNjQ5NGE4OSI6WyJyZWFkIl19LCJleHAiOjE3Nzc1NTIzNTIsIm5iZiI6MTc3NzU1MTc1Mn0.-MwDpxH3ZLJHcz3RWlyFxFdQmcRgqAHUZtJh43tBm7U&client=605c797e-e40e-43af-a5e4-6d05245f24c0&height=300&mode=fit","bannerMediaApiFileId":"646abeef-3c4f-4732-93a3-e4ebd6494a89","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ed1c24","topBarTextColor":"#000000","hasTopBarBeenSplit":true},"portal":{"id":"12","key":"vro","projectId":10022,"serviceDeskId":12,"name":"OIT Virtual Server Team","description":"<p>Welcome! You can submit a request to provision a virtual server right here.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","reqTypes":[{"id":"570","name":"BKE Namespace or Service","descriptionHtml":"","callToAction":"BKE Namespace or Service","introHtml":"<p>Requests namespace for a BKE service</p>","icon":10806,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10806","groups":[300,49],"key":""},{"id":"1002","name":"GCP Project Request","descriptionHtml":"","callToAction":"GCP Project Request","introHtml":"","icon":11010,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11010","groups":[300],"key":""},{"id":"220","name":"Get Help from the VO Team","descriptionHtml":"","callToAction":"Get Help from the VO Team","introHtml":"<p>Get assistance for general IT problems and questions from the OIT VO Team</p>","icon":10610,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[49],"key":""},{"id":"200","name":"Request a new virtual machine","descriptionHtml":"","callToAction":"Request a new virtual machine","introHtml":"<p>Form based request for a new full virtual machine instance in one of Brown's datacenters</p>","icon":10610,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[49],"key":""},{"id":"1540","name":"Change a VM","descriptionHtml":"","callToAction":"Change a VM","introHtml":"","icon":10511,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"168","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":49,"name":"OIT virtual server request"},{"id":300,"name":"OIT VO Cloud Services Request"}],"orderMapping":{"49":[570,224,220,200,187,969],"300":[1002,969,570],"45":[187],"44":[172]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9046b81a-6f7f-3847-a50c-64a94b34db47","appLinkName":"","appLinkUrl":"","spaceKey":"VOR","spaceName":"VO-Requests","spaceUrl":"","isServer":false},"labels":[],"projectKey":"VRO","serviceDeskId":12,"kbLinkDomainURLs":["https://brown.atlassian.net","https://www.help.brown.edu"]},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VRO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS00NTQ2OTg1NjYiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc3NTUyOTUyLCJuYmYiOjE3Nzc1NTE3NTIsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.Ueaz7zRnqjaR3Hjl73PxaYOomTsu7p-0lC3r1ZEiHxA","targetCollection":"upload-user-collection--454698566","endpointUrl":"https://api.media.atlassian.com","clientId":"605c797e-e40e-43af-a5e4-6d05245f24c0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":200,"projectId":10022,"issueType":{"id":"10052","name":"[Custom] Service Request with Approvals and Automation"},"form":{"name":"Request a new virtual machine","descriptionHtml":"","callToAction":"Request a new virtual machine","intro":"<p>Form based request for a new full virtual machine instance in one of Brown's datacenters</p>","instructions":"","icon":10610,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["New OIT Full VM Instance Request"]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/200","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/200","calendarParams":{"firstDay":0,"date":"2026-04-30T08:22:33-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9046b81a-6f7f-3847-a50c-64a94b34db47","appLinkName":"","appLinkUrl":"","spaceKey":"VOR","spaceName":"VO-Requests","spaceUrl":"","isServer":false},"labels":[],"projectKey":"VRO","serviceDeskId":12,"kbLinkDomainURLs":["https://brown.atlassian.net","https://www.help.brown.edu"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS00NTQ2OTg1NjYiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc3NTUyOTUzLCJuYmYiOjE3Nzc1NTE3NTMsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.-1rMraggGlBkDMBosBL_Iu-UkWPcjyeOepf9VqpLM9s","targetCollection":"upload-user-collection--454698566","endpointUrl":"https://api.media.atlassian.com","clientId":"605c797e-e40e-43af-a5e4-6d05245f24c0","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":true,"formValid":false,"formTemplateData":{},"formValidationResult":{"requestTypeId":200,"missing":[{"jiraFieldKey":"email","jiraFieldName":"Email confirmation to"}],"isConditionallyShown":[],"readOnlyMandatory":[{"jiraFieldKey":"customfield_10429","jiraFieldName":"Business Criticality","proFormaQuestionLabel":"Business Criticality","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10438","jiraFieldName":"Service","proFormaQuestionLabel":"Service virtual machine supports","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10437","jiraFieldName":"Operating System","proFormaQuestionLabel":"Operating System ","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10432","jiraFieldName":"DC Location","proFormaQuestionLabel":"Data Center Location","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10428","jiraFieldName":"Backup Tag","proFormaQuestionLabel":"Backup Tag","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10435","jiraFieldName":"Environment","proFormaQuestionLabel":"Environment","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10434","jiraFieldName":"DR Priority","proFormaQuestionLabel":"Disaster Recovery Rating","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10439","jiraFieldName":"System Role","proFormaQuestionLabel":"System Role","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10431","jiraFieldName":"Data Risk","proFormaQuestionLabel":"Data Risk Classification ","readOnlyReason":"anonymous"},{"jiraFieldKey":"customfield_10436","jiraFieldName":"Instance Size","proFormaQuestionLabel":"VM Size","readOnlyReason":"anonymous"}],"needToBeMandatory":[],"questionMissingLinkedField":[]},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=brown","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1acb777b23af3e4388b3c8a15dd66967dd17077e_lout","baseUrl":"https://www.help.brown.edu/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://brown.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"605c797e-e40e-43af-a5e4-6d05245f24c0","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"974102f91d5a45bb922533524f4343b4","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://brown.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}