Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can submit a request to provision a virtual server right here.
OIT virtual server request
Get Help from the VO Team
Get assistance for general IT problems and questions from the OIT VO Team
Required fields are marked with an asterisk*
{"xsrfToken":"06c1c1642e853dabeadfd06ec4a72f505ca48d56_lout","branding":{"id":"12","key":"vro","name":"OIT Virtual Server Team","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#a10207","headerLinkHoverBGColor":"#a10207","headerBadgeColor":"#a10207"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8f28c4ae-0eec-4b75-9e65-09f427b8a235/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhmMjhjNGFlLTBlZWMtNGI3NS05ZTY1LTA5ZjQyN2I4YTIzNSI6WyJyZWFkIl19LCJleHAiOjE3Nzc1NTIzNTIsIm5iZiI6MTc3NzU1MTc1Mn0.pFIP44s_Aa4SDy3KshtFFiPXbNX-PsN4vhq_a3WTmAY&client=605c797e-e40e-43af-a5e4-6d05245f24c0&mode=fit","logoId":"8f28c4ae-0eec-4b75-9e65-09f427b8a235","isLogoAvailable":true,"helpCenterTitle":"OIT Help Center","sharedPortalName":"OIT Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"OIT Help Center","sharedPortalName":"OIT Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ed1c24","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/646abeef-3c4f-4732-93a3-e4ebd6494a89/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY0NmFiZWVmLTNjNGYtNDczMi05M2EzLWU0ZWJkNjQ5NGE4OSI6WyJyZWFkIl19LCJleHAiOjE3Nzc1NTIzNTIsIm5iZiI6MTc3NzU1MTc1Mn0.-MwDpxH3ZLJHcz3RWlyFxFdQmcRgqAHUZtJh43tBm7U&client=605c797e-e40e-43af-a5e4-6d05245f24c0&height=300&mode=fit","bannerMediaApiFileId":"646abeef-3c4f-4732-93a3-e4ebd6494a89","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ed1c24","topBarTextColor":"#000000","hasTopBarBeenSplit":true},"portal":{"id":"12","key":"vro","projectId":10022,"serviceDeskId":12,"name":"OIT Virtual Server Team","description":"<p>Welcome! You can submit a request to provision a virtual server right here.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","reqTypes":[{"id":"570","name":"BKE Namespace or Service","descriptionHtml":"","callToAction":"BKE Namespace or Service","introHtml":"<p>Requests namespace for a BKE service</p>","icon":10806,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10806","groups":[300,49],"key":""},{"id":"1002","name":"GCP Project Request","descriptionHtml":"","callToAction":"GCP Project Request","introHtml":"","icon":11010,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11010","groups":[300],"key":""},{"id":"220","name":"Get Help from the VO Team","descriptionHtml":"","callToAction":"Get Help from the VO Team","introHtml":"<p>Get assistance for general IT problems and questions from the OIT VO Team</p>","icon":10610,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[49],"key":""},{"id":"200","name":"Request a new virtual machine","descriptionHtml":"","callToAction":"Request a new virtual machine","introHtml":"<p>Form based request for a new full virtual machine instance in one of Brown's datacenters</p>","icon":10610,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[49],"key":""},{"id":"1540","name":"Change a VM","descriptionHtml":"","callToAction":"Change a VM","introHtml":"","icon":10511,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"168","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":49,"name":"OIT virtual server request"},{"id":300,"name":"OIT VO Cloud Services Request"}],"orderMapping":{"49":[570,224,220,200,187,969],"300":[1002,969,570],"45":[187],"44":[172]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9046b81a-6f7f-3847-a50c-64a94b34db47","appLinkName":"","appLinkUrl":"","spaceKey":"VOR","spaceName":"VO-Requests","spaceUrl":"","isServer":false},"labels":[],"projectKey":"VRO","serviceDeskId":12,"kbLinkDomainURLs":["https://brown.atlassian.net","https://www.help.brown.edu"]},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VRO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTcwMDI1NjUxNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc3NTUyOTUyLCJuYmYiOjE3Nzc1NTE3NTIsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.Qd5OuiflnITzIS1usjTRqHwNrCR_vlzN967UW4K7rAs","targetCollection":"upload-user-collection-1700256514","endpointUrl":"https://api.media.atlassian.com","clientId":"605c797e-e40e-43af-a5e4-6d05245f24c0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":220,"projectId":10022,"issueType":{"id":"10077","name":"General request"},"form":{"name":"Get Help from the VO Team","descriptionHtml":"","callToAction":"Get Help from the VO Team","intro":"<p>Get assistance for general IT problems and questions from the OIT VO Team</p>","instructions":"","icon":10610,"iconUrl":"https://www.help.brown.edu/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/220","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/220","calendarParams":{"firstDay":0,"date":"2026-04-30T08:22:33-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9046b81a-6f7f-3847-a50c-64a94b34db47","appLinkName":"","appLinkUrl":"","spaceKey":"VOR","spaceName":"VO-Requests","spaceUrl":"","isServer":false},"labels":[],"projectKey":"VRO","serviceDeskId":12,"kbLinkDomainURLs":["https://brown.atlassian.net","https://www.help.brown.edu"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTcwMDI1NjUxNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc3NTUyOTUzLCJuYmYiOjE3Nzc1NTE3NTMsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.43vbSyFUgOu0ZeXZwHdjlLeFBg1vRdgWSvxQ9cW7vlI","targetCollection":"upload-user-collection-1700256514","endpointUrl":"https://api.media.atlassian.com","clientId":"605c797e-e40e-43af-a5e4-6d05245f24c0","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}